| How
much will shipping be? -Just
place any item(s) you are interested in your on-line shopping
cart and select your location from the list of states and countries.
Estimated Priority Mail™ shipping will be displayed to
your area. For exact price or Parcel Post™, First Class
Mail™ and Express Mail™ shipping and other shipping
options please proceed thru checkout and follow the prompts
to see all available shipping options. |
| How
long does shipping take? - We ship Monday thru
Saturday via USPS. Usually orders are processed and shipped
within 24 hours. Often we ship the same day the order is received,
whenever possible. Exceptions are postal holidays and when are
on the road vending at weekend events. Priority Mail typically
delivers packages in 2-3 working days. Parcel Post can take
up to twelve working days. Priority International Mail generally
takes two weeks or less. Certain countries have slower mail
systems than others. Consult your local postal authorities for
more information. If you need to order using the Express Mail
option please call to confirm your order so we can get your
package to you ASAP. |
| What is your return
policy? - If you are not satisfied with your
purchase from WEP for any reason, simply return it postpaid
within 10 days of receipt in as-delivered condition for refund
or exchange. WEP will refund your return postage if we have
made an error. Credit card orders will be refunded to the same
credit card used for the purchase. Orders paid with check or
money order will be refunded by company check. |
| How can I determine
my Euro clothing size(s)? -
We try to post the marked Euro size as well as the nearest measured
US equivalent whenever possible. If you know your Euro size
in a particular item, great. Simply order that size. If you
do not know your euro sizes, that's OK too. Just measure the
waistband (circumference or diameter times two) and inseam length
of your favorite pants to determine what size you need. For
shirts, coats and jackets, lay your favorite shirt out flat
and measure the distance across the chest at the bottom of the
sleeve and multiply times two. This is the chest size of a shirt,
coat or jacket that will fit you comfortably. Sleeve length
is simply the length of the sleeve from upper seam to cuff.
Hat size is best determined by measuring around your head with
a flexible measuring tape. If you don't have a suitable measuring
tape, use a piece of string and then measure the string to the
nearest 1/8 in or nearest cm. It is more accurate to measure
your favorite clothes rather than to use the marked sizes. If
you check the clothes in your closet, you will probably be surprised
how often the marked sizes differ from the actual measurements. |
| Why are the sizes
so small in European military clothing? - We
don't know exactly why. Our items are genuine military surplus
except where stated, and as with all military surplus, it means
that the military didn't need it anymore or had too much of
a particular thing. We offer what we can source at a good price
and pass the savings on to our customers. |
| Do you ever get larger
sizes in the European military clothing items?
-Sometimes--if you are looking for a larger size, call or email
and we'll put you on our contact list. |
| What does used, good
or used, very good condition mean? -We conservatively
estimate the condition of our used military surplus merchandise.
Items wear with use and fade from laundering. Many of our surplus
items have small, expertly done repairs made by the military.
All items we offer are completely functional and usable, except
where so stated. Used, good condition means that the item is
estimated to be 70% or better of its new condition and might
have several repairs. Used, very good is a cut above the ordinary
with 85% or better of its original condition intact and minimal
or no repairs. Items in lesser conditon we will so state in
the item descriptions on a case-by-case basis. We always ship
the best item in stock at any given time, so order early for
best condition. |
| Do you ship COD?
- No, sorry. Our shipping provider does not offer us
that option. |
| Do you have a wholesale
price list or drop ship program? -Not at this
time. We try to keep our overhead low and prices as low as possible
for everyone. Sometimes we can offer a small group discount
on bulk orders of select in-stock items. If your scout group,
paintball group, reenactment unit or theatre/movie company can
order all at once and ship to the same address, this will definitely
save a bundle on postage. |
| Will I have to pay
any customs duties for an international order?
-Customs duties are assesed by and payable to your
local government. Rates vary for different items. Check with
your local post office or customs office for more information.
All international packages will be accurately declared for content
and value. |
| What is your privacy
policy? -Any information you provide us is held
in strictest confidence and will not be sold or distributed
to anyone. If you wish to be on our mailing list please send
us an email indicating your wishes |
| Do you have a store?
- Just the internet
store you see now. But we are always open and and as near as
your computer! |
